5

Compitant, prompt, newly redecorated in good taste, very clean business. excellent work performed.

5

I have been taking my car there for over 3 years and have been extremely satisfied with the service (price, availability, timeliness)

5

Just moved to town and did not know where to take my Mini Cooper for service, since the closest dealer is in Alexandria. I went to International Auto Specialists and could not have been any happier! It was a terrific experience: the car was fixed quickly, the charges were very reasonable, the mechanic noticed that I needed my safety check done and I had that done as well. They needed to order a small part to complete the repair and I had planned to return the next day. Amazingly, before I could leave, the part arrived and they installed it on the spot! Meanwhile, the gentleman that was behind the front desk was so friendly and kind; the time flew by! They offer free refreshments (more than just 6 hour old coffee!) and the place is neat and clean. I will definitely go there again!

5

I've been taking my cars to Bob & International Auto Specialists many years now. I have only great things to say about the service I've received. They are HONEST and experts at what they do. It's the only place in town I would take my BMW. I previously had an Audi which they kept in great running order as well.

5

This is the only place I truly trust with my car, with respect to getting an honest answer and high quality work. Bob fully stands behind the work done at this shop, and will discuss/educate any topic regarding your car. Will is always pleasant and helpful on the phone. They don't try to 'up-sale' you. I've taken multiple vehicles here, and you always feel like you are getting 'local hometown' treatment. This shop is not the slickest one around, as they put their efforts in 'fixing' your car, without gimmicks, instead of amenities. We've had a couple of occasions where sporadic car problems would pop up and they have always been patient and diligent in researching the problem until figuring out, and I know I wasn't charged for every minute of diagnosis, as their goal was to fix the car right and keep the customer happy. We've also had the occasion where my wife had a minor malfunction in the door, and couldn't get it closed, and therefore couldn't really drive it, and when she drove up to the garage, they fixed it on the spot and got her back on the road within minutes (no charge). Service rates are not cheap and on-par with dealerships, but there's no attitude and there is the confidence of them fixing it right. Best place to take your import.

5

Bob (the owner) is a very honest man! His prices are good and his work is Great! I have a Audi TT and its in great shape because of Bob! His shop is the only one that I will let touch my TT other than 2 Audi dealerships! I know a lot about cars but, what I don't know International Auto fixes it!

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