5

Class act!

5

5

Highly recommend

5

I’ve been using International Auto Specialist for a couple years now. I started using them after I got fed up with the local VW dealer and multiple issues. First thing I noticed was when I spoke to them on the phone prior to ever going in. They were polite, friendly, and knowledgeable. Once I got up there the politeness continued, almost to a fault (that’s not a complaint). I was a little confused/concerned as I had just towed my own car to the Lafayette location to fix a massive coolant leak. Everyone was super nice, one of the mechanics even came out to see if I needed help off loading. Inside the friendliness continued, and I started thinking that something was wrong with these guys. Nobody is this nice, and laid back these days. I began to worry that I wouldn’t see my car again for months. To my surprise the diagnosed the leak that I had been chasing around for weeks, explained to me the options and prices, and got everything fixed relatively quick (height of COVID). The mechanics even dealt with my questions about the leak by showing me what/how the part failed when I asked. All the time without any sign of “this jerk asking questions” attitude; they showed a genuine concern. I have used them since on multiple occasions for repair and service. While I like to work on my own vehicles, I’m not worried about taking my car here like I was with the dealer. I will continue to use and recommend them over the VW dealer. Prices were better, staff was excellent, and even though it’s just a plain waiting area it’s still better than the local VW office.

5

Nathan and Mike are truly professional and I experienced great service when I got my Mercedes S65 serviced. Truly outstanding service facility and the guys are just so down to earth. When my S65 needs some attention this is the facility that I take it to. Thanks Guys. Alonzo

5

Awesome customer service.

5

Professional service, good repair, proactive review of car's function to avoid future problems

5

Staff is always courteous and provide top notch service.

5

We only take our vehicles here. They stay very busy, but will always find a way to work you in on their schedule. Excellent customer service. Highly recommend.

5

Great detailed service.

International Auto Specialist is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call International Auto Specialist (540) 898-8877, International Auto Specialist - Princess Anne St. (540) 899-2210 if you have any issues in accessing any area of our website.