5

Once again, Nathan, Kevin and the entire staff at International Auto came through in the clutch. Last weekend I had brought my car into the Nissan dealership in Stafford for a routine oil change and also pointed out to them that my belt was making a screeching noise when the car would first start up (cold weather). I was told by the service rep that the technician could not find anything wrong with the belt and that it was normal for the belt to do that since it is not protected by water or the cold and I of course could not believe they even told me that and thought I would just live with it. Well I called Nathan this past Thursday evening and asked if there was anyway to get my car in to be looked at today (Friday 12/20). Nathan said I could bring the car in first thing in the morning. I arrived right before 8am and they got my car in right away and in less than 30 minutes Nathan came up to me and said I was good to go and that Kevin said the belt was loose and they got it tightened up for me and I have not had anymore screeching of the belt. Kevin did tell me that if it happens again that the belt may have to be replaced but I should be good to go. This just goes to show the honesty and integrity that International Auto has vice a dealership. I only wish that International Auto was closer to my home in Stafford but it is worth the drive to their shop in Fredericksburg. My car is a 2005 Nissan Altima 3.5SE and has over 191,000 miles on it and these guys treat it like it was a brand new car and always makes the customer #1. They even had my car washed and cleaned the inside and believe me my car looks brand new, the guy that did it was outstanding. Once again, a big thanks going out to these guys and I highly recommend them if you need you car serviced, they are upfront and honest and I trust them with both of my cars. Wishing all of them at International Auto a Merry Christmas and Happy New Year!!!

5

Very prompt, efficient, fit me into the schedule; very good work.

5

These guys are the best... friendly, knowledgeable and professional... they are very good at keeping me informed on the status of my vehicle. They even made a video to show me a potential problem to keep an eye on. AND... my car is was immaculate when I pick it up. It's always a pleasure to deal with Mike and the rest of the guys there.

5

I would highly recommend international auto. these guys are the best. it's hard to find a kind and honest auto shop. these guys are good at their job. they know what they are doing and I always know my car is being well taken care of by them. we've been using them for years now for our bow m3 and have never been disappointed. recently they fixed a problem we were having that the dealership hadn't been able to fix. I am so happy to have a place in town that can take care of my bmw.

5

Always been a good group of guys and technicians and always very informative and helpful

5

We have had outstanding service at both International Auto locations for nine years and thank them for their professional care of our two cars.

5

Awesome people who do good work!!

5

As always - awesome service. The detailed information about what was needed to my car was appreciated. Dropping off and picking up a car at International Auto Specialist is always a smooth and easy process.

5

As always, they took care of the car and called me with their findings. They suggested replacing the tires rather than paying for a rotation and alignment and needing it to be done again with the new tires.

5

In addition to completing the Service D inspection and yearly VA inspection, International Auto discovered the reason for a front end vibration noise and did an excellent repair job on the broken parts. The cost for this complicated repair was low and the car looked and drove like it was brand new when I picked it up. Great job - thank you very much.

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