We are hiring Technicians and Service Advisors! Click HERE to Apply

5

Once again, Nathan, Kevin and the entire staff at International Auto came through in the clutch. Last weekend I had brought my car into the Nissan dealership in Stafford for a routine oil change and also pointed out to them that my belt was making a screeching noise when the car would first start up (cold weather). I was told by the service rep that the technician could not find anything wrong with the belt and that it was normal for the belt to do that since it is not protected by water or the cold and I of course could not believe they even told me that and thought I would just live with it. Well I called Nathan this past Thursday evening and asked if there was anyway to get my car in to be looked at today (Friday 12/20). Nathan said I could bring the car in first thing in the morning. I arrived right before 8am and they got my car in right away and in less than 30 minutes Nathan came up to me and said I was good to go and that Kevin said the belt was loose and they got it tightened up for me and I have not had anymore screeching of the belt. Kevin did tell me that if it happens again that the belt may have to be replaced but I should be good to go. This just goes to show the honesty and integrity that International Auto has vice a dealership. I only wish that International Auto was closer to my home in Stafford but it is worth the drive to their shop in Fredericksburg. My car is a 2005 Nissan Altima 3.5SE and has over 191,000 miles on it and these guys treat it like it was a brand new car and always makes the customer #1. They even had my car washed and cleaned the inside and believe me my car looks brand new, the guy that did it was outstanding. Once again, a big thanks going out to these guys and I highly recommend them if you need you car serviced, they are upfront and honest and I trust them with both of my cars. Wishing all of them at International Auto a Merry Christmas and Happy New Year!!!

5

Very prompt, efficient, fit me into the schedule; very good work.

5

These guys are the best... friendly, knowledgeable and professional... they are very good at keeping me informed on the status of my vehicle. They even made a video to show me a potential problem to keep an eye on. AND... my car is was immaculate when I pick it up. It's always a pleasure to deal with Mike and the rest of the guys there.

5

Always been a good group of guys and technicians and always very informative and helpful

5

Awesome people who do good work!!

5

As always - awesome service. The detailed information about what was needed to my car was appreciated. Dropping off and picking up a car at International Auto Specialist is always a smooth and easy process.

5

As always, they took care of the car and called me with their findings. They suggested replacing the tires rather than paying for a rotation and alignment and needing it to be done again with the new tires.

5

In addition to completing the Service D inspection and yearly VA inspection, International Auto discovered the reason for a front end vibration noise and did an excellent repair job on the broken parts. The cost for this complicated repair was low and the car looked and drove like it was brand new when I picked it up. Great job - thank you very much.

5

Always fantastic service...always!

5

I have gone to international auto specialists since I have lived in the Fredericksburg area for the past eight years. I’ve had my Audi A6 serviced and maintained at their shop and these guys have definitely earned my trust and kept my business. I recently bought an Audi A5 and brought it there for a diagnostic check. They realize that I’m a regular customer and got me in immediately and I was out within an hour. This is the only place that I will take my vehicle. They have all of the state of the art equipment there to run diagnostic checks on European cars. Best mechanics I’ve ever had. Kevin is a real master. World-class service really.

International Auto Specialist is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call International Auto Specialist - Lafayette Blvd (540) 898-8877, International Auto Specialist - Princess Anne St. (540) 899-2210 if you have any issues in accessing any area of our website.